The courier does not carry call in advance and does not handle requests for delivery on specific times.
If you will be away from the delivery address, the courier will leave a coupon in your email inbox or close to your handset, in which you will be notified of the passage of the courier and you will be given the telephone number to call to coordinate the delivery.
If delivery attempts fail, the goods come into stock at the depots and you will be contacted by our customer service to provide the information necessary for the release of the stock.
In case you do not receive response within three days of receipt of the notice, the goods will fall in our stores and you will be credited the amount of the goods purchased.
We can also deliver to an alternative address (eg your workplace): you just need to specify the coordinates for the delivery time of purchase.
For safety reasons, no deliveries are made at PO box addresses or post offices to service "poste restante".